Centre Services


To help ensure that car parks are free for customers to use, we are now monitoring carpark use.

–  A 2-hour time limit applies from 9am – 6pm to the carpark in the area outside Pak’nSave.

–  We will also be checking that cars parked in accessible car parks have the required permit displayed.

If you’re unsure about the time limit that applies to your car park, simply look out for the signs.

If you are planning on an extended stay, no worries! The multideck carpark is the place for you to park.

Parking Enforcement Services will monitor our carparks from 1 August 2019. If you have any questions visit our Information Desk for more information.

Information desk

Our friendly information desk team is on hand to help with your enquiries including lost property, gift card sales, public transport, equipment hire and more. Phone enquiries are welcome on 07 777 0125.

Wheelchair and pram hire

Wheelchairs and prams are available for hire from the information desk. While they are in use we hold your photo ID and return it to you when you return the item. Equipment cannot be pre-booked.

Justice of the Peace

Have your documents legally witnessed and signed. This free community service is available every Saturday between 10am – 12pm, with no prior booking required. The Justice of the Peace is located at the Information Desk, beside Stirling Sports in the mall.


Connecting to our free WiFi is easy. Find Free WiFi @ Tauranga Crossing on your device’s connection settings, open your web browser, then follow the prompts. After you sign in for the first time, you’ll automatically connect on your next visit.

Parents’ room

The parents’ room is a child friendly space for you and your family, located on the ground floor in the amenities area. The parents’ room is equipped with five private feeding rooms, a TV, children’s play area, children’s toilet, changing tables, a microwave and bottle warmers for your ease. All parents and caregivers are welcome.

Accessibility and parents’ parking

We have facilities to ensure access is available for everyone. We have a separate accessible bathroom in our amenities areas, as well as dedicated accessibility parks that are marked for both people with disabilities and parents.


Comfortable, clean amenities are available to all visitors at Tauranga Crossing, including men’s and women’s restrooms, a designated parents’ room and accessible toilets. Toilets are stationed on the ground floor by The Garden Eateries and in the small corridor next to EVENT Cinemas on Level 1. You will also find an amenities area in between Look Sharp and The Crossing Pharmacy in the outdoor shopping area.

Children’s areas

Relax and unwind with your children in The Garden, complete with outdoor games and beautiful greenery. The Garden can be found outside The Garden Eateries on the Ground Level of the mall.

Let your childs imagination run free with our immersive food truck. They can play pretend and serve you cup cakes and coffee with the props provided. It is located on the lower level of the mall outside Barkers and Cotton ON.

Electric vehicle charging stations

We have two electric vehicle charging stations and are part of the Tesla charging network. Our Type 2 and Tesla charger stations are located on the Ponga (ground) level of the multi-deck carpark, and our Type 1 station is located in the parking area outside The Millyard. The charging stations are free to use, with no app required.