Our friendly information desk team is on hand to help with your enquiries including lost property, gift card sales, public transport, equipment hire and more. Phone enquiries are welcome on 07 777 0125.
Wheelchair and pram hire
Wheelchairs and prams are available for hire from the information desk. While they are in use we hold your photo ID and return it to you when you return the item. Equipment cannot be pre-booked.
Justice of the Peace
Have your documents legally witnessed and signed. This free community service is available every Saturday between 10am – 12pm, with no prior booking required. The Justice of the Peace desk is located in the corridor between Acquisitions and Boardertown.
Connecting to our free WiFi is easy. Find Free WiFi @ Tauranga Crossing on your device’s connection settings, open your web browser, then follow the prompts. After you sign in for the first time, you’ll automatically connect on your next visit.
The parents’ room is a child friendly space for you and your family, located on the ground floor in the amenities area. The parents’ room is equipped with five private feeding rooms, a TV, children’s play area, children’s toilet, changing tables, a microwave and bottle warmers for your ease. All parents and caregivers are welcome.
Accessibility and parents’ parking
We have facilities to ensure access is available for everyone. We have a separate accessible bathroom in our amenities areas, as well as dedicated accessibility parks that are marked for both people with disabilities and parents.
Comfortable, clean amenities are available to all visitors at Tauranga Crossing, including men’s and women’s restrooms, a designated parents’ room and accessible toilets. Toilets are stationed on the ground floor by The Garden Eateries and in the small corridor next to EVENT Cinemas on Level 1. You will also find an amenities area in between Look Sharp and The Crossing Pharmacy in the outdoor shopping area.
Relax and unwind with your children in The Garden, complete with children’s activities, outdoor games and beautiful greenery. The Garden can be found outside The Garden Eateries on the Ground Level of the mall.
Electric vehicle charging stations
We have two electric vehicle charging stations and are part of the Tesla charging network. Our Type 2 and Tesla Supercharger station is located on the Ponga (ground) level of the multi-deck carpark, and our Type 1 station is located in the parking area outside The Millyard.
Bike tool station
We have a bike tool station as a convenient place to disassemble or assemble your bike free of charge. The station is equipped with tools, bike pumps and stands for you to hang your bike on. The bike tool station is located on the Ponga (ground) level of the multi-deck carpark.